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If you need to contact Customer Support, please call 800.262.1990, between 1 p.m. – 5 p.m. ET. Your call will be returned by a remote technician, a person who uses a PRC-Saltillo product. Remote technicians are fully trained and happy to assist you.
You may also send an email to service@prentrom.com for PRC relates inquiries or service@saltillo.com for Saltillo related inquiries. Please remember to include your name, phone number, address and the product name and serial number in your correspondence.
Thank you for your patience.
Sincerely,
PRC-Saltillo